| Company: | Qualstar Credit Union
Bellevue, WA |
| Job Location: |
Redmond - King County
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| Employment Type: | Full Time |
| Department: | Redmond |
| Salary Range: | $12.50 per hour |
| Benefits: | Qualstar’s Benefit Package Includes: Employer paid medical/dental/vision; Flexible spending plan; Retirement program offering both 401K and a generous pension plan; Employee recognition program; Generous vacation and holiday schedule; Long term disability and life insurance |
Description: |
ARE YOU A PEOPLE PERSON?
At Qualstar Credit Union we like people who like people. We spend a lot of time together so we want to make sure people we hire enjoy making work fun. That doesn't mean we don't work hard. We work extremely hard every day to help our members save money and improve their financial situations. But we think saving them money is part of the fun. We are passionate about the service we provide and how we are able to help our members each and every day. We are looking for team members who share that passion for service just like we do!
If you enjoy talking on the phone, have an outgoing personality, great communication skills, and a knack for problem solving, we would love to have you join our team! If you don't have banking experience, don't worry, we train! --- Passion and excellent people skills are what we are looking for.
Established in 1952 as Safeway Seattle Employees' Federal Credit Union, Qualstar was originally chartered to provide financial services to Safeway and their family members. Since that time, the credit union has expanded to serve the employees and members of more than 300 companies throughout the state, unions, as well as all residents of Washington State. Today Qualstar serves more than 55,000 members and has assets of over $300 million.
Qualstar Credit Union is an Equal Opportunity Employer
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Duties: |
- Provide excellent member service and support to credit union members by telephone.
- Responsible for handling requests by the member for credit union products and services.
- Educate members on credit union product and services based on member needs.
- Creatively and conveniently solves member problems in an expedient manner.
- Perform comprehensive account and service functions in an accurate and timely manner.
- Always present a friendly, helpful and professional demeanor with any member or coworker contact.
- Contribute to departmental and corporate goals.
- Other duties as assigned.
IMPORTANT: PLEASE NOTE THAT PRIOR TO AN INTERVIEW, A BACKGROUND AND CREDIT CHECK ARE CONDUCTED.
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Qualifications: |
EDUCATION, EXPERIENCE, & SKILL REQUIREMENTS:
- High school or equivalent education required.
- Ability to communicate effectively and efficiently by phone.
- Possess a positive, cooperative attitude with a high regard for providing high quality member service.
- Typing speed of at least 25-30 wpm.- Ten-key by touch a plus.
PHYSICAL REQUIREMENTS:
- Must be able to sit or stand for long periods of time.
- Must be able to use computer keyboard and mouse.
- Must be able to view computer monitor.
- Must be able to talk on the telephone for long periods of time.
IMPORTANT: PLEASE NOTE THAT PRIOR TO AN INTERVIEW, A BACKGROUND AND CREDIT CHECK ARE CONDUCTED.
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